Technology has been a way for marketers to engage their target audience for centuries, from the printing press, to radio, TV and, most recently, online platforms. However, the best way to get people to invest in membership or go to your event is still word of mouth.
Word of mouth has been shown to still be the most effective marketing tool there is. A large factor in its success is the fact that someone you know and respect is telling you that investing in a product, service or organization is valuable, rather than the organization itself, who has an ulterior motive, no matter how noble.
The people who have the widest network, are the most trustworthy and respected and who champion your cause the most are called industry influencers. With one conversation, they have the power to potentially convince dozens of people to shell out some money to attend your association’s event or try a trial membership. Getting these industry influencers to talk up your organization is the key to harnessing word of mouth marketing and marrying this engagement tool with social media’s mammoth potential is one more step to maximizing your efforts and the results. Here are three ways to team up industry influencers on social media and boost your association’s marketing strategy.
Plan A Facebook Live Interview
Facebook Live is a great tool to make communication more accessible, open and engaging. A Facebook Live chat gives your association an opportunity to expose members to experiences they would otherwise miss out on, such on taking them behind the scenes of an event or connecting them to the CEO/executive director after a big announcement.
Use industry influencers together with Facebook Live to cultivate excitement for an association initiative. Have an influential member or industry professional come in and answer questions submitted live on Facebook. Streaming the discussion is not only a great way for members to receive information and take advantage of a networking opportunity, but it allows the industry influencer to talk up whatever initiative or project your association is trying to promote at the moment but putting them in front of a wide and receptive audience.
Host A VIP Event
Word of mouth doesn’t necessarily mean a member in a bar talking up the association to non-members in the industry. These days, many people get their word of mouth recommendations from the social media accounts of the people they know and trust around the industry. These influencers have blogs, Twitter accounts, Instagram accounts and Facebook pages that are full of posts detailing their experiences with a new products, event or service. These critiques are then viewed by many and their actions are often dictated by what they read. Use this digital word of mouth to your advantage by putting favourable content right in the lap of these savvy industry influencers that they can spread with a VIP Event
For example, your association may be starting a new seminar series it hopes to use as a springboard for greater member education and engagement and a source of revenue for the organization. Before the seminar series begins, create a seminar event and invite only five or six of your industry influencers who have a large social media following. Put on a great show with lots of visual appeal, great content and lots of hospitality. Encourage the influencers to post lots about the seminar to their following. Investing in one great event could result in scores of people following up on the influencers’ social media suggestion of going to the association’s seminar series.
Create A Testimonial Video With A Twist
Everybody likes a great late night show; they have funny hosts, captivating anecdotes from celebrities and engaging skits. It provides audiences with a relatable connection to someone they see as both exclusive and some worth emulating, which means that if a celebrity talks about a certain restaurant, bar or movie that they enjoyed, you can expect a big bump in revenue for that one things they mention. The same concept can fit into your association’s social media marketing strategy, where industry influencers are similar to celebrities and their endorsements are valued above all. But think like a late night show and spice up the regular, old testimonial.
For example, take a couple cues from the Late, Late Show with James Corden and his wildly popular segments like Carpool Karaoke or Take A Break. Have an industry influencer come in and sub in for various association staff members throughout the day, having them do the work that the staff member usually does. Film them while they help staff members ‘take a break’ and edit it together to create a short video that captures some funny moments, the reality of what it takes to run the association, the value it provides and how much the influencer respects the association and its staff at the end of the day. Post the video to all your association’s social platforms and have the influencer do the same so a twist on the usual testimonial.