How Associations Can Use Video Streaming To Provide More Value and Increase Engagement

Videos have become a largely effective tool for generating engagement on social media platforms. YouTube is churning out tens of millions of views and a new viral video every day and it’s been proven that Twitter and Facebook posts with videos get more engagement than those that don’t on average. So videos are great, but people are always looking for the next big thing, and video streaming might just be it. This mode of online networking has exploded in popularity recently and changed the way people are communicating through their computer and mobile devices.

If you’re unfamiliar with video streaming services, they are online applications that allow users to connect with people or events in real time through live video. For example, Skype is one of the most well-established video streaming services that allows users to have a conversation using video via their computers or mobile devices. Since video streaming has taken the social media world by storm in the last year or so, we’ve taken a look at three of the most popular services and how associations can use them to increase their value and engage with members.

Periscope and Meerkat

How It Works

Both apps allow users to live stream video through their mobile devices so their Twitter or Facebook audience can see what they are recording in real time. In the words of Periscope’s website, the company wants people to be able to “…(discover) the world through someone else’s eyes.”

What It Means For Associations

There is a world of possibilities open to associations through the use of Periscope and Meerkat. The most obvious application for associations is the ability to live stream conferences, networking events or other big get-togethers and educational offerings. However, these events are a big source of non-dues revenue that members pay big money to in order to get exclusive content or access, so providing it all for free might ruffle some feathers. It may be wise to stick to live streaming certain portions of these events, such as the opening ceremonies, award ceremonies or the entertainment on party nights.

Another way associations can use Periscope or Meerkat is to connect members and others in the industry to information that makes the association valuable. For example, a live stream of a big announcement can turn a simple press release into a virtual news conference. The live streaming services can also be used to help members “attend” the Annual General Meeting or get an inside look at a committee meeting.


How It Works

Blab is like Skype on steroids. Or maybe it’s like a Twitter chat on steroids. Actually, it’s a bit of both. The live video app allows users to sign in with their Twitter credentials and have a video chat with participants. While the video portion only allows for four people to talk at one time (which are chosen by the moderator), there is a live-chat portion that allows for questions, comments and feedback to be posted by others.

What It Means For Associations

Blab has the potential to be the next step in the evolution of Twitter chats. We’ve covered how these online, real time chats can be used by associations, but Blab takes it to the next level. With video, participants don’t need to limit their character count to 140 and can make a more in-depth point on a topic. The app’s popularity rating element, wherein participants in the conversation can give “feels” (a virtual thumbs up if you will) to the video participant they feel is making the best points or has the best content, is a great way for associations to connect eager members to a source of all-important networking. It rewards members who participate, have something good to say and it gives more exposure to their awesome point of view.

Blab is also a great way to have a virtual round table discussion. Round tables are a mainstay on conference programs, but Blab gives associations an option of hosting multiple round table discussions between the large annual events. The added benefit of Blab is that a round table on the app would take the average, in-person round table that is only passive for attendees and turn it into a huge opportunity for engagement. Instead of simply sitting and listening to four people speak, participants can ask questions, provide instant feedback and rate the participants.

Google Hangouts

How It Works

Google Hangouts was one of the first services to break onto the video streaming scene. It allows for live chats using video and typed text for up to 10 people. Users can connect using their computer or mobile device through their Google accounts (Gmail, Google+, etc).

What It Means For Associations

The most useful way associations can use Google Hangouts is to replace smaller seminar sessions or webinars. Many associations plan educational offerings throughout the year to connect members with information on topics that will help them progress in their career or industry. Google Hangouts allows associations to avoid the overhead expenses associated with these seminars, such as renting a meeting space and providing meals to attendees. Recruiting a speaker to give a Google Hangout talk on an important subject is a great way to provide education and generate some non-dues revenue.

Another way associations can use Google Hangouts is to coordinate volunteers. Managing volunteers is especially hard for those organizations that cover a larger geographical area. Google Hangouts allows for the volunteers to connect with one another and talk about their contributions to the association in real time while providing that all-important networking element. This works particularly well if your association is trying to explain visual elements to volunteers, such as where they need to be during an event or what the new website layout looks like so they can give feedback, comments or ideas.

Four Ways Your Association Can Better Recognize Members Using Social Media

Everyone likes a pat on the pack for a job well done, which is one of the primary reasons associations have been so successful across the decades.

Let us explain; an association’s mission is to help their members excel in their industry and careers. Being recognized by a legitimate, well-known and well-respected organization is one way people can set themselves apart from the pack, which can lead to a job, a promotion, better salary, improved working conditions or any number of different benefits. This is why association services like award programs, professional designations and committees are popular. They give members a chance to be recognized and gain prestige.

So, if recognition is valuable to your members, and thus for your association, incorporating the concept into other areas of your organization can yield some great results. Fortunately, recognizing members on social media is fairly easy to do. Here are some ideas for how your association can shine the spotlight on members through online platforms, from simple to out-of-the-box.

Give Them A Shout Out

Recognizing members on social media can be as simple as mentioning them and their accomplishments on your association’s platforms. Make sure to keep track of the achievements of members, big or small, and highlight them. For example, if a member has cut their carbon footprint, congratulate them and their success with a tweet. If a member published a book or an article in a professional journal or was invited to talk at the local post-secondary school, include this information in a Facebook post.

Singling these members out for the small achievements they earn will not only make them feel appreciated, but will also go a long way to helping them show the world how accomplished they how much dedication they have for their job, which helps them in their careers. Giving your members a quick shout out on social media allows your association to give them this valuable exposure while saving resources to highlight the major accomplishments members attain.

Publish An Interview With Them

Conducting an in-depth interview with a member and incorporating it into your association’s social media is a great way to draw attention to your organization’s brand ambassador’s and their achievements. Their will always be special members, those ones who have been loyal to the association and have made a name for themselves in the industry. These are the members who win awards or get other major accolades. Recognize them by filming an interview and posting it to your YouTube channel or create a blog post featuring your discussion with this member.

The members who you are likely to focus on with this strategy are those who are either very experienced, are trailblazers or obviously stand out from their peers. Regardless of the reason for their success, they are role models for the rest in the industry. This is why profiling them in such a prominent way will not only make it obvious that your association appreciates them, but will let others in the industry know that part of being successful is being an active member of the association.

Create An Online Hall Of Fame

One of the highest honour athletes can receive is to be inducted into their sport’s hall of fame. Incorporating this concept into your association’s social media strategy can have the same effect on members. Create a “Hall of Fame” board on your association’s Pinterest account and profile a different member weekly, bi-weekly or monthly. Use Instagram to accomplish the same thing, profiling a new member every so often and including a photo and description of their accomplishment, such as being one of the organization’s longest-serving members.

Other than having the moniker “Hall of Fame” next to their name, members will appreciate the relative permanence of this strategy. They are in elite company and will be able to enjoy that exclusivity for a while. This is particularly relevant on Pinterest where boards are featured prominently at all times, whereas tweets drift out of the public eye as time goes on.

Let Them Be Social Media Moderator For A Day

With great accomplishments come great power. This is what you’re saying to members who have achieved something great when you make them a social media moderator for a day. They can give their own insights, expertise and perspective when in charge of social media accounts, which boosts awareness of their own personal brand among those in the industry. For example, recruit your major award winner to lead a Twitter chat from your association’s account or take over your association’s Instagram account for the day to document a ‘day in the life’ of an award winner.

Not only does this strategy encourage engagement between members and one of their high-profile colleagues, but it also rewards a member who has done something extraordinary with the power to highlight the things that make them exceptional. In the era of increased personalization, this is a unique way to give members a chance to recognize themselves in their own way. This is truly something they can point to as not only an exciting experience, but one that raised their stock in the eyes of others.

Integrating Elements of Gamification Into Your Association’s Social Media Strategy

“The opposite of play isn’t work, it’s depression.”

The above quote served as the introduction to a presentation on using the science of play to create better association events by Julie King during the CSAE Trillium Chapter’s Summer Summit. King would go on to talk about how play can engage an association’s members and, in another presentation, how organization’s can use the elements of gamification to create a better member experience.

While gamification (the practice of applying the typical elements of game playing to other activities) is often associated with mobile apps, there’s no rule saying that it has to be restricted to the online world. In fact, during King’s presentation, several discussions among attendees resulted in ideas for how associations can use gamification in all areas of their operation.

Having said that, gamification is a perfect fit for association’s looking to boost their social media efforts. By using some of the elements of game play in social media strategy, associations can engage members, promote their services and increase the value they add to peoples’ lives. Here are a few elements of gamification and some ideas on how to integrate them into your social media efforts.


Nothing captures peoples’ attention like a good guessing game. Working towards a big discovery is a key part of game play and gives everyone an opportunity to not only focus on the end result, but on the experience and the process as well. Incorporating mystery into your association’s social media strategy every once in a while will give your members a chance to see what your organization has to offer from a different perspective while also giving them a feeling of accomplishment.

Integrating mystery into social media can be as complex or as simple as your association wants to make the task. Achieving an air of mystery can be as simple as asking a trivia question about your organization or industry on Twitter or Facebook. For example, you can tweet the question, “Who was our first president?” or “What is the name of the article on page 12 of the latest issue of our magazine?” Racing to find the answer and be the first one to solve this ‘mystery’ provides an opportunity to engage with members, for members to achieve something and for you to drive traffic to areas of your association you want highlighted.

If you want to go a little more complex, social media platforms like Instagram and Snapchat are ideal for creating mystery. Providing visual clues for members is a great way to get them engaged and invested in the outcome. For example, post a portion of a picture that defines the location of your next event and have your members guess where the annual conference will be next year. It’s a fun and engaging way to get your members thinking about an upcoming event and give them some stake in the outcome. You can even award a prize to the first person who guesses correctly, which brings us to the next element of gamification…


Everyone likes getting rewarded for their efforts against fierce competition, whether it’s a trophy for winning the big golf tournament or the accumulation of “money” in a video game. Rewarding your members for a job well-done on social media is a great way to engage members and recognize them for their efforts, which means they are getting more value out of your association.

Again, using a reward system on social media can be as small or as big as your association wants. For example, ask your members to submit ideas for topics they would like to see as a webinar or conference presentation. Collect them and pick a winner who could receive a discounted conference registration or free attendance at the webinar. You can even go a step further and take some of the best ideas and pit them against each other in a bracket-style showdown for the best one. Members can vote each day through Twitter and Facebook (and Instagram and Twitter and LinkedIn, etc.) and the person who submitted the top choice could receive a prize.

If you want to go for something even more creative, try a project like Twitter Bingo. Twitter Bingo works like normal Bingo, but instead of numbers for each of the squares, there are tasks that can only be completed through Twitter, such as retweeting the association, mentioning another member in a tweet and tweeting one fact about the association. You organization can send out the Bingo “card”, members would complete the tasks and send the card back with screen-shot proof and either receive a prize or be entered to win a big reward.


Storytelling is one of the best ways to learn. That’s the reason children are taught important life lessons through fairy tales and nursery rhymes and why some of the most popular video games in the world have great story lines. Stories need a good narrative to be successful and there is no better place to get your association’s story out than through social media. By incorporating this element of gamification into your online efforts, your association can connect with members and help educate members about products, services and value in an engaging way.

Integrating a narrative into your association’s social media can be done in a multitude of ways, both big and small and at any point in between. Depending on the platform, the narrative is going to look different. For example, if you association is on YouTube and wants to create a narrative about its conference, you can follow a first-time conference goer around and film his/her experience, edit it together and tell the story of the event through the eyes of a newcomer. This allows you to highlight the event through a unique perspective and one that your members will value. You can also create a recap of your event on YouTube and Instagram or tell the story of an award winner, the organization’s lobbying efforts or its history through a blog or a Facebook post.

If you want to try something a little more complex with a narrative, you can create a Choose Your Adventure blog post to promote your next event. Create multiple scenarios around the story of attending your next event. Members will need to navigate through the scenarios to reach a successful end. This creates a situation in which members will subtly learn about the features of the conference while having fun and being engaged. It also incorporates the concepts of mystery and reward into one project, making this blog post an all-around gamification superstar.

Three Ways Your Organization Can Freshen Up Its Social Media Content

Social media is often a “What have you done for me lately,” game and if your answer to that question is, “What we usually do,” your organization might be in trouble.

Nobody likes seeing stale, monotonous content on social media. For example, if your organization’s tweets consist of two republished articles and a page from your website every single day, your followers might go elsewhere for their daily dose of creativity and engagement.

You might be saying, “Well, we do the same thing again and again because it works. If it ain’t broke, don’t fix it.” You’re very right, you need to be consistent in giving your network what they want and if tweeting three republished articles every day gets engagement from the right people, you’re doing well. However, fresh content and the usual, reliable content can coexist on the same social media account. Fresh content is a way to engage a wider audience, highlight more value and set you apart from the crowd.

Look at it this way; your house could look absolutely amazing with antique furniture and classic paint colours, but if you still have that ratty couch you pulled from the dumpster in your college days, that’s all anyone is going to be looking at. Add a fresh couch and it completes the entire home.

If you’re stuck on how to inject some newness into your content, fear not, we have your back with these three ideas:

1. Get Tweeting, March Madness Style

It’s the latter days of March and that means it’s time for the NCAA’s March Madness basketball tournament, which is like Christmas for college sports fans. Millions of people fill out their brackets before the tournament and watch the games on TV with fervent attention. Why not have your organization tap into this cultural phenomenon while creating fresh content for social media by having its own March Madness style initiative on Twitter?

If you need some ideas for what this would look like, think about your association’s next conference. Think of eight, 16 or even 32 speaking topics and pit them against each other. Ask your Twitter followers to retweet for one choice or favourite for the other and slowly eliminate the topics until you have one or two champions. This will get your members involved and excited for the event while adding a breath of fresh air to your social media content.

2. DIY Quotes Across Multiple Platforms

People love quotes. There’s something about seeing a product, organization or idea captured by one person’s wisdom or wit that makes people want to engage on social media. One study concluded that tweets with quotes received a 19% boost in retweets. If you scroll through Facebook or Pinterest, you’ll pass a quote as often as a you pass another car on the highway.

Your organization can take advantage of this trend in human nature, but with a twist. Don’t rely on mining quotes from famous authors or philosophers, source quotes from your community and target audience. Call up a veteran member of your association or a loyal customer of your business, ask some questions and let them know what it’s for. Extract a quote that captures the value of your services, your business concept or the community. Post this quote on Twitter, Facebook or Pinterest and link to your website.

Using the conference example again, call a member of your association that frequents the annual conference and talk to them about the importance of education. They might say something along the lines of, “Education is the rungs of the ladder that has helped me rise in my career.” Not only is it a quote (which is awesome for engagement), but it comes from someone your target audience trusts. It also injects a little fun into your daily posts.

3. A “Life in a Day” Remix

Three years ago, YouTube decided to pursue a massive project; create a movie that captures the day in the life of people from all over the world using footage from regular people. It was a huge success, garnering more than 10 million views on YouTube and receiving plenty of accolades.

Your organization’s version might not be this successful, but it can definitely add a little something extra to your video efforts. Put a camera at the front of your office or store and encourage staff, volunteers, visitors, members and customers to record their experiences whenever they get the urge. Tell your network to get busy filming on their own, recording their life in a day or a week. Provide some prompts on what to talk about and tie them into your organization. Edit these clips together them together and show the world how different people view your organization and how your organization adds value to people’s lives.

This is a great way to incorporate fresh views on your association, non-profit, charity or small business into one video while including everyone from staff to your board of directors, customers, members and volunteers. It also provides an we’re-all-in-this-together vibe that strengthens your community, both online and off line.

10 Things Associations Can Say With Video, In Honour of YouTube’s 10th Birthday

My, how time flies.

It seems like just yesterday that a young YouTube was entertaining us with Charlie Bit My Finger and Double Rainbow Man while making our mouths water with all the marketing and awareness opportunities it presented. And now YouTube is 10-years-old.

The video-viewing platform has aged well and is still be a terrific option for associations looking to engage with its members. In fact, we have put together 10 examples of how your association can talk to members through YouTube in honour of this milestone. Here they are:

“Look How Our Staff Helps You Every Day”

It’s easy for your members to see your association as a series of circles on their calendar. April is the month to pay dues. July is the summer networking event. November is the yearly conference. YouTube is a great way to show people that your organization is more than just the sum of these flashy events. One way to do this; create a “Day In The Life of Our Office” video. Show members what your staff do every day, what projects and services they are working on and how they define success for members and the association as a whole.

“Here’s How You Can Get The Most Out Of Your Membership”

Members usually have a tough time justifying the expense of membership if they aren’t using the services that come along with it. Sometimes, the reason for this is they don’t know what services are best and how to access them. Underline the value of membership and help members develop their careers by creating a video or a series of videos that highlight lesser-used services or a package of benefits and showing members how to get the most out of them. It will be a small investment with a potentially huge return.

“Our Annual Conference Is Pretty Awesome for Members”

Your annual conference is awesome; you know, your staff know it and your planning committee knows it. Members might not know it, yet. Similar to membership, conferences are often a big expense that people can’t justify without knowing what exactly their getting. Next time you go to your conference, come prepared with a camera. Film all the different aspects of your event, capture what sets your association apart and interview attendees. Put it all together and showcase the sights and sounds of your conference. It will help your association make a more vibrant pitch to members who are on the fence.

“Check Out How Valuable Exhibitors Think Our Trade Show Is”

It’s getting tougher and tougher to convince potential exhibitors that paying for space at your trade show is worth it to them, especially with social media opening up quick and inexpensive opportunities for businesses to reach clients. Nothing will help persuade them to make the investment like hearing the return on investment from a competitor. Create a testimonial-type video with a number of exhibitors mentioning the benefits of your association’s trade show. Interview attendees about the value of the trade show as well. Businesses may not listen to your association, but they will listen to customers.

“This One Member Is Pretty Awesome For These Reasons”

Everyone likes to be recognized. Your association is in the unique position to give exceptional members some attention. In doing so, your organization is setting itself apart by providing members a spotlight in a competitive industry or by simply being known as an organization that rewards loyal, hard-working members. If you hear of a member who has done something interesting or has achieved a big goal, ask them if you can profile them with a video. Tell their story and show other industry members how much more exposure they can gain through your association.

“Learn A Little Something About Our Board Members”

Your Board of Directors is a large influence on your association. The decisions it makes affect every aspect of the membership experience. If your members don’t know your Board, they can’t understand or believe in the choices they make. Creating a video introducing your Board to members is a great way to make your association’s governance more relateable. Videos are an especially handy tool for when a big, association-changing decision is made. You can write press releases all day explaining the logic behind the choice, but hearing it directly from the top (your Board) helps members get used to it faster.

“Look At Our Advocacy Efforts And How They Benefit You”

Associations can set themselves apart through advocacy. The logic behind effective lobbying is “strength in numbers” and this is what associations provide. However, the value of advocacy is often abstract for not easily quantified. Therefore, showing members how your association has their back on important legislative issues with video can add proof to your organization’s claims of value. Create quick clips of your association’s trip to government, film a press conference to make it easier for media to access and interview members on the issues that matter most to them.

“Here’s What We’re Doing For Young Members and Students”

It’s great to recognize long-time members, but it’s also crucial to attract the next generation of professionals to ensure the long-term health of your association. Create a video showing how young members can thrive by joining and participating in the organization. Film events your association provides for young professionals, showcase the awards available for students or interview a younger member about why they feel your association is valuable and a great tool to climb the ladder.

“Check Out This New Member Service, It’ll Help You Out”

Here’s the scenario; your association has just come out with a new service for members and all the staff is excited to launch it. There’s only one problem; your members don’t know anything about the new service. A video will add to your marketing and awareness efforts by explaining to members how to get the most out of this new service. Videos are a useful tool for this purpose because it can provide a explanation for members without overwhelming them with page after page of words while helping them with the addition of visuals, including charts, graphics and point form guides.

“This One Veteran Member Is A Star Of The Industry, Hear Us Interview Him”

Veteran members are a great source of compliments for your association. Your association has probably been a valuable resource for this member which is likely the reason they have stayed with you for so long. Film a short interview with this veteran member and talk with them about their accomplishments. Ask them about their commitment to the association and how it has helped them develop professionally. Hearing the value of your organization from a trusted colleague in the industry will help convince potential members that it’s worth following their lead.

Four Types Of Culture Your Association Wants And How Social Media Can Help You Get Them

Merriam-Webster released its 2014 word of the year a couple weeks ago and it’s not what you’d expect. Instead of a buzzword, such as content marketing or slacktivism, the world-renowned organization chose an much more important word; culture.

According to the good people at Merriam-Webster, culture is a term to convey a kind of academic attention to systematic behaviour and allows us to identify and isolate an idea, issue, or group. In other words, culture is the definition of an entity, such as an association, based on the way they act and talk.

Culture is obviously an important term in today’s world and it is an idea that influences how your association operates. Culture dictates how your staff works, what your organization’s goals are and how members interact with the association. A great social media strategy can help your association enhance a culture that entices new members, draws the attention of present members and strengthens the organization in other areas.

Your association certainly has an ideal culture in mind. That philosophical notion is put into concrete terms through things like a mission statement, specific member benefits, the type of education sessions offered at conferences and how staff communicate with members. All these things combine to define what your association represents and what it’s known for.

Good association culture is not a new thing and social media alone doesn’t create a culture of success, but it can highlight it, underline it and put an exclamation at the end of it.

Here are a few examples of what culture your association would want perpetuate and how social media could help

A culture of knowledge

If you want your association to be the go-to resource for industry knowledge, social media can give you a helping hand. Your association’s goal might be to provide the most up-to-date research and relevant content to help members. Online platforms are a hugely effective way to spread information. You can reach hundreds or thousands of people with a link to your latest publication or a research report through Twitter. You can write a blog outlining how to deal with new legislation that affects members. You can post a how-to video on YouTube that helps guide members through difficult times, such as a natural disaster. By getting that information out in large amounts and making it accessible to all strengthens your association’s culture of knowledge.

A culture of customer service

If you want to maintain a culture where members, sponsors and industry professionals feel comfortable communicating with your organization and get great service, social media is a the perfect tool for you. Any online platform cultivates instant two-way communication. For example, Twitter allows a member to ask a question of an association or comment on one of its services and receive a timely, tailored response. Social media allows your organization to be accessible and transparent to its members, which is a great asset for when non-members or potential sponsors want to find out more about your organization, but aren’t ready to take the step of calling, emailing or walking into the office.

A culture of community

Every association wants to create and grow a culture of community and make the organization a place members think of when they want to connect with colleagues. Social media was built to create a tighter community for people with similar interests or career aspirations, which makes it perfect for associations looking to instil this culture. Your association can stimulate conversation between members and those in the industry through social media, as it gives people a platform to connect with people they may never otherwise talk to. Having an association LinkedIn page is a great example. By creating informative posts and putting forward conversation topics, your association can build a sense of belonging and inclusiveness for members.

A culture of excellence

If you want members to think of excellence and accolades when they hear the name of your association, social media may be one of your best friends. One of your association’s main goals is undoubtedly to help advance the careers of its members. One way to do this is through programs that promote striving for success, like awards or professional designations. Marketing these programs can get a huge boost from social media, as it creates a culture of recognition that others want to be part of. Recognizing members and accomplishments is done best when there is a large audience and social media is great in this regard. For example, you can highlight a member who just won an award through Twitter, a blog, a YouTube video, Instagram, Vine or Facebook. The more you get the word out, the more your association’s culture of excellence grows and flourishes.

6 Ways Social Media Can Help You Promote Your Association’s Conference

There’s no two ways about it, conferences are a vital part of most associations. They generate a large chunk of the organization’s non-dues revenue and they provide attendees with a collection of services that make the association valuable and worth investing in, like education and networking.

The difficulty lies in signing people up to go to a conference. Annual association get-togethers usually cost a decent sum of money and often include traveling, which means time away from work and family. Therefore, it is essential to have the best product in order to entice people and make it worth their while. Promoting the excellence of your association’s conference can be done with the traditional means; direct mail, phone calls, magazine ads and the like. But it can also be done effectively and less expensive with social media. Here’s how:


Infographics are a great way to take cold, hard numbers and turn them into engaging visual displays that highlight the value of attending your association’s conference. You can have all the statistics you want on comparative pricing, hours of education, number of trade show sales and other figures, but if no one is paying attention, it’s useless. Infographics draw the attention of potential attendees, extract the useful facts and figures from a range of numbers and illustrate the value of the conference in plain language. As a bonus, infographics can be shared on almost every online platform, from Twitter to a blog to your website.

Video Tour

A lot of potential attendees need to see it to believe it. What this means is that the conference is an abstract idea with little concrete value until they have visual evidence to make it a reality. Video tours can help make your conference a reality and assure members that your organization is doing things with quality on its mind. Making a YouTube video of the venue and the city where the conference will take place puts an image into the minds of potential attendees and encourages them to confront the possibility that going to the conference might just be a great experience. As a bonus, these video tours may help potential exhibitors and sponsors envision a role for them at the event.


Posting an audio, video or written interview on your social media platforms sends a message along the lines of, “Don’t just take our word for it, check out what attendees like you have to say about the conference.” Conducting an interview with an attendee of a previous conference provides potential attendees with the perspective of someone who in in their shoes and who they may trust a little more. Choosing to interview someone who is well-known in the industry will also provide more legitimacy to the strategy and will probably lend itself to being shared more online as this individual most likely has a larger than average network.

Pinning Conference/Travel Tips

We already touched on the potential benefits of infographics to your conference promotion strategy and pins have much the same effect, but in a slightly different way. Pins provide the visual representation of useful information to potential attendees, just like infographics, but because pins are often smaller, stand-alone pieces of information, it’s gives your association the ability to let attendees personalize the content they store. For example, you can pin family-focused travel tips for the city where the conference is being held. An attendee who might bring their family will find this valuable. You can also post various schedules of education sessions that might appeal to certain segments of your membership and potential attendees can pin the ones they find most useful.

Giving Attendees a Voice in Program Planning

Social media has the power to give potential attendees more say in some of the aspects of the conference programming. Posing questions on Facebook, LinkedIn or Twitter about session topics, round table discussion issues or even food choices gives your association a chance to start a discussion about the event, encourages engagement among members and boosts awareness of the conference’s quality and value. It also provides potential attendees with an emotional investment in the process and final outcome, which makes it more likely that they will make a financial/time commitment. As a bonus, this will help you create programming that fulfills the goals of the conference.

Social Media Contests

Social media contests create a win-win situation and everyone loves a win-win. Contests can help your association promote its conference in two main ways; by directly increasing registration and by increasing awareness of the event. For example, if you promote a contest through social media where every registrant is entered to win a free trip to the conference, it encourages people to sign up. Similarly, if you create a contest where every retweet, like, share, comment, re-pin, etc is rewarded with an entry for free registration, it manufactors a situation where the reach and effectiveness of your promotion is continually growing.